We may collect the following personal data: 

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• Name, email address, phone number 

• Health and wellbeing preferences (only with explicit consent) 

• Payment details (for bookings or purchases) 

• IP address and browsing behaviour (via cookies) 

Why we collect your data

We use your data to: 

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• Provide tailored wellbeing services 

• Respond to enquiries and support requests 

• Manage bookings and payments 

• Send updates, newsletters, or event invitations (with your consent) 

• Improve our website and services 

Legal bases for processing

We rely on the following lawful bases: 

Sharing your data

We do not sell your data. We may share it with: 

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• Trusted service providers (e.g. payment processors, email platforms) 

• Legal or regulatory authorities if required

All third parties are bound by confidentiality and data protection obligations. 

International transfers

If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions. 

Data retention

We retain personal data only as long as necessary: 

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• Booking and service records: up to 6 years 

• Marketing preferences: until consent is withdrawn 

• Health-related data: up to 12 months after last interaction 

Your rights

You have the right to: 

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• Access your data 

• Request correction or deletion 

• Withdraw consent at any time 

• Object to processing 

• Lodge a complaint with the ICO (www.ico.org.uk)